Preserving Timepiece Heritage Through Skilled Craftsmanship

Repair duration depends on the specific service and parts availability. Simple services like battery replacement or pressure testing typically complete within a few days. More complex work such as movement overhaul or restoration can require several weeks. We provide estimated timelines during initial assessment and keep you informed about progress.

After bringing your timepiece to our Montreal location, we conduct a thorough examination and provide a detailed assessment with recommended services and associated costs. Upon approval, we proceed with repairs using appropriate techniques and materials. You receive updates about progress and notification when your watch is ready for collection. We explain work performed and provide care recommendations.

We service mechanical timepieces including pocket watches, vintage wristwatches, and modern pieces. Our expertise covers various movement types and complications. For highly specialized or proprietary designs, we assess whether we have appropriate tools and knowledge before accepting work. We provide honest evaluation of repair feasibility during consultation.

Costs vary based on required services, parts needed, and complexity. We provide detailed estimates after examination, explaining recommended work and pricing. Our service pricing reflects skilled labor, quality materials, and proper tools required. We discuss options if unexpected issues arise during repair and obtain approval before proceeding with additional work.

We maintain secure facilities with controlled access and environmental conditions. Each timepiece receives individual tracking through our service process. Work occurs in dedicated spaces using proper tools and materials. We document condition before service begins and handle each piece with appropriate care throughout the repair process.

When replacement parts are necessary, we source from reputable suppliers who provide quality components. We inform you about parts requirements during assessment and include sourcing time in repair estimates. For vintage or uncommon timepieces, parts location may require additional time. We communicate about any sourcing challenges and discuss alternatives when original parts prove difficult to obtain.